Safeguarding Policy
Kith is a peer support community for adults navigating non-clinical emotional difficulty. We take the safety and wellbeing of everyone on the platform seriously.
Who this applies to
This policy applies to all users of Kith — both those seeking support and those offering it.
Crisis support
If you or someone else is in immediate danger, contact local emergency services.
In Nigeria, Mentally Aware Nigeria Initiative (MANI) offers mental health support.
Crisis situations
Kith is not a crisis service. Some writing forms show support resources when certain phrases are detected. These prompts cannot identify every crisis or guarantee an immediate response. If you or someone else is in immediate danger, contact local emergency services.
Helpers on Kith are not trained counsellors and are not expected to manage crisis situations. If a helper encounters content that concerns them, they should report it using the in-platform reporting tools and, if they believe someone is in immediate danger, contact emergency services.
Moderation
Reported content is reviewed by Kith's admin team. Content that violates community guidelines may be removed. Users who repeatedly violate guidelines may be suspended or banned.
Helper wellbeing
Showing up for others can be emotionally demanding. Helpers are reminded that their own wellbeing matters. It is always acceptable to step back from a conversation that is affecting you.
Contact
If you have a safeguarding concern that cannot be addressed through the platform's reporting tools, contact us at hello@kith.support.